"The Sales Manager Chris and ALL of the staff were the best!! We had an excellent and rewarding experience with any dealership ever! There was a couple all the way from Las Vegas that needed emergency repairs and had been to a few other dealerships before they got assistance from Sumter. They worked on their bike right away and got them happily back on the road to DC asap for the Thunder Rolls Memorial Day ride! We had two options of dealers to work with that had the same 2010 Honda Sabre we were looking at. Both dealerships were 2.5 hours travel time away. One of the dealers was Honda of Winston-Salem in NC and the other was Honda of Sumter in SC. The Winston-Salem dealer had a special low price, but after reading their Google reviews, we were a little concerned about doing business with them. We wanted a walkout price just a little cheaper, so we called both places to see what each dealer was willing to work on with us. Chris at Sumter knew his business!! Honda had special incentives and loans that Chris applied on the phone price. Not only did he tell how he was able to give us the price we wanted through Honda's existing sales program, he also informed us that we would get an additional $600 in flexible bonus bucks for accessories. I called Honda of Winston and had such an unbelievably horrible phone call experience with their Sales Manager, that between both the good and bad experiences we were inspired to write reviews for both dealerships. There were no hussles at Sumter, Chris was true to his word. He let us loose with his parts manager, Anthony who spent hours with us on our flexible bonus purchases. It was like Christmas! We got a removable windshield & brackets, saddlebags & brackets, and a theft alarm. Since we were getting the bike with them, they also gave us a screaming deal on two Bluetooth enabled helmets; which we were in the market for as well. Their pricing is competitive with online suppliers for parts and accessories. He discussed future changes, options and pricing with Anthony; which again were competitive. The time they spent with us and their service has paid off with our dedication to this dealership. Based on our experiences, would we ever recommend Honda of Winston? Heck no!! Will we be driving 2.5 hours for parts and service with Honda of Sumter, when we have a dealer 2 miles down the road? Heck ya! Thanks, Honda of Sumter! Your devoted new customers!"
Tamara Wilson - Charlotte, NC